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Knowledge Transfer

A corporate understanding of the extensive area of e-commerce is key to follow a joint pathway and communicate clearly. Therefore we offer services to set a common ground for our clients, coaching beyond the e-commerce department.

We create a learning environment that provides guidance while taking different knowledge levels into account. What is important to us is to deliver a learning experience which both insightful and inspiring.

Besides that we are able to deliver guides for certain topics which then simplify the internal way-of-working and help to structure processes.


Receive a snapshot of the Amazon Cosmos

This Workshop is a snapshot of a complex and highly intertwined system, nonetheless, it provides you with insights and inspiration which helps to get the more out of your Amazon business.

Within one day, you will touch upon all relevant Amazon topics in a small audience going from 1 to 4 slots. Therefore we’ll consider an overview of the Amazon cosmos and its DNA, operational basics and insights as well as content and advertising.

In addition, we’re able to customize the session according to your priority topics such as: Amazon asking for better terms / cost prices, wonder if an AVS is worth the investment or market prices are permanently decreasing – Let’s discuss what matters in your day-to-day business!


Build and improve holistic Amazon knowledge

Amazon Academy is a comprehensive learning experience to upskill employees at scale. This drives value by leveraging your internal collaboration as it develops a common knowledge ground even inter-divisional. This learning journey equally accommodates different learning levels to then accelerate the ability to get the most out of the Amazon business.

The extensive trainings can be easily embedded into daily business over the course of around 3 month as they consist of both pre-read material and workshops. It deep dives into all relevant aspects of Amazon and contains tailor-made content.

Talent development at its core is already focussed from an HR perspective, hence we’ve created a customizable learning journey which can be integrated into existing e-learning platforms.


Capture and share guidance

Certain digital business related topics require an inter-divisional collaboration including stakeholder engagement of different backgrounds. Therefore it is challenging to set a common ground in terms of minimum requirements, way-of-working, principles, best practices etc. Nevertheless corporates aim for a consistent brand representation throughout different platforms on a global scale.

This is where we step in to build in cooperation with our clients guides which structure, explain and define certain areas according to their demands.

The outcome in the form of interactive guides serve as orientation and support for employees which transfer the knowledge broken down in detail.

“The Vendor Academy from FACTOR-A/DEPT® is helping us drive organizational learning at scale across our global marketing community, to execute world class marketing on Amazon.”
Patrik Bälter, Global Director Digital Marketing at Electrolux